Frequently Asked Questions
Everything you need to know about gear for your next adventure.
What is your return policy?
We offer a 30-day hassle-free return policy on all unworn and unwashed apparel. Items must be in their original packaging with tags attached to be eligible for a full refund.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.
Are your outdoor materials sustainably sourced?
Yes, at K9 Outdoors, we prioritize eco-friendly textiles. Our latest collection features recycled polyester and organic cotton to ensure durability without compromising the planet.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. We recommend measuring your chest and waist and comparing them to our chart, as our outdoor fit is designed to allow for layering.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.